Platform features

Everything your restaurant
needs to grow

Nine channels. One AI. Zero manual effort. Profira handles social media, SMS, email, reviews, competitor monitoring, and more — all trained on your menu and brand voice.

Social MediaSMS MarketingEmail AutomationAI TriggersReview EngineCompetitor WatchGuest ProfilesAll Channels
Menu-native / Market first

Social media on autopilot

Profira reads your live menu every day and generates original, platform-specific social media content — captions, hashtags, scheduling, and posting. No templates. No stock photos. Just your real food, described by AI that knows your brand voice.

Every post is native to the platform — Reels for Instagram, short-form for TikTok, professional updates for Google Business Profile — and published automatically.

Reads your menu daily and writes original posts
Platform-specific formatting (Reels, Stories, carousels)
Posts to Instagram, Facebook, TikTok, Google Business
Hashtags, captions, and scheduling — all automatic
AI-generated from your menu today
🍝
Napoli House
Instagram
Fresh tagliatelle al tartufo — hand-cut pasta, black truffle cream, parmigiano. Available tonight. 🍽️
❤️ 847
💬 42
📤 18
🎵
Napoli House
TikTok
The secret to perfect carbonara? Fresh guanciale, pecorino romano, and a lot of love. Watch it come together. 🔥
❤️ 12.4K
💬 580
🗺️
Napoli House
Google
Tuesday special: Risotto ai Funghi with wild porcini mushrooms and aged parmesan. Limited tables — book now.
👁️ 4.1K
🖱️ 320
Conversational

SMS that actually converts

Two-way conversational SMS that feels like texting a friend — not a marketing blast. Profira sends targeted messages based on weather, events, guest behavior, and more.

Your AI handles reservation requests, answers menu questions, confirms bookings, and sends triggered promotions — all automatically, in your brand voice.

Two-way AI conversations
Reservation booking via text
Weather, game, and event-triggered blasts
Smart segmentation — VIP, regular, lapsed
Napoli House SMS
Today 6:14 PM
Hi, do you have any gluten-free pasta options tonight?
Hi! Yes we do 🍝 Our risotto ai funghi is naturally gluten-free and made with wild porcini. Would you like me to reserve a table?
Yes please! Table for 2 at 7:30?
Done! ✅ Table for 2 confirmed at 7:30 PM tonight. See you soon!
Weather trigger · 4:02 PM
🌧️ Rainy evening? Perfect for our famous carbonara. Order delivery with code COZY20 for 20% off! napolihouse.com/order
Lifecycle automation

Email that brings guests back

Automated email sequences that nurture guest relationships from their first visit to their 100th. Profira writes beautiful, on-brand emails that drive repeat visits and increase lifetime value.

Birthday campaigns, post-visit surveys, new menu announcements, and win-back sequences — all running automatically, all personalized to each guest.

Win-back sequences for lapsed guests
Birthday and anniversary campaigns
New menu item announcements
Post-visit feedback surveys
Napoli House
A personal note for you
We miss you, Sarah.
It's been 68 days since your last visit. We saved your favorite table by the window — and your Carbonara Classica is waiting.
YOUR WELCOME BACK CODE
WELCOME15
42%
Open rate
44%
Win-back rate
78%
Birthday redemp.
Autonomous campaigns

AI triggers that act for you

Nine autonomous triggers that monitor weather, reviews, competitors, guest behavior, and local events — and launch campaigns automatically when the moment is right.

Rain detected? SMS blast goes out. 5-star review posted? It becomes a Facebook ad in 60 seconds. Competitor drops below 4 stars? Your ad spend increases automatically.

Weather-triggered delivery promotions
Review-to-ad pipeline in 60 seconds
Competitor monitoring and auto-boost
Game night, slow night, and cancellation fills
Trigger flow · Rain detected
1
Weather API detects rain forecast for next 3 hours in your delivery radius.
2
AI writes the SMS in your brand voice — delivery promo, discount code, order link.
3
Sent to 342 guests within 2 miles who have ordered delivery before.
4
Instagram Story auto-posted — cozy rainy-day pasta content with delivery CTA.
✅ 68% SMS open rate · 24 new delivery orders · $840 revenue
Review-to-revenue

Reviews become revenue

Profira monitors Google, Yelp, and TripAdvisor in real time. When a new review comes in, your AI responds in your brand voice within minutes — not hours or days.

5-star reviews are automatically turned into Facebook and Instagram ads — anonymized, reformatted, and targeted to locals searching for restaurants like yours.

Auto-responds in your brand voice within minutes
Turns 5-star reviews into paid ads in 60 seconds
Flags negative reviews for personal follow-up
Tracks sentiment trends over time
★★★★★
"The homemade pasta was divine. Best Italian I've had outside of Italy. The truffle carbonara is a must-try — we'll definitely be back."
Profira auto-reply · 2 min later
Thank you so much for the wonderful review! We're thrilled you loved the truffle carbonara — it's one of Chef Marco's favorites too. We can't wait to welcome you back. 🍝
→ Converted to Facebook Ad · Live now
★★★☆☆
"Food was fine but waited 40 minutes for our table despite a reservation. Disappointing for a $200 dinner."
⚠️ Flagged for manager review
Negative sentiment detected. Draft response ready for your approval.
Predatory intelligence

Win when competitors stumble

Profira monitors your nearby competitors' ratings, review volume, and sentiment in real time. When a rival stumbles, your marketing automatically intensifies to capture their lost customers.

Tracks ratings, review count, and sentiment
Auto-boosts your ads when rivals dip below 4★
Alerts you to competitor trends weekly
Captures lost customers with targeted campaigns
Napoli House (You)
4.7
↑ 0.2
Bella Roma
3.9
↓ 0.4
Trattoria Oro
4.4
(stable)
⚡ Bella Roma dropped below 4.0 — your ad spend increased 20% automatically.
Guest intelligence

Know every guest by name

Build detailed profiles for every guest — visit history, spend patterns, favorite dishes, birthdays, and more. Profira uses this data to power hyper-personalized campaigns across SMS, email, and social.

Auto-segments: VIP, regular, lapsed, new
Tracks visit frequency, spend, and favorite dishes
Birthday and anniversary reminders
Powers personalized SMS and email campaigns
SM
Sarah M.
42 visits · $3,240 spent · Loves Carbonara
VIP
MR
Mike R.
12 visits · $540 · Last visit 14 days ago
Regular
AL
Amanda L.
8 visits · $380 · Lapsed 68 days
Win-back
JT
James T.
38 visits · $2,890 · Birthday in 3 days
Birthday
All channels

One AI. Nine channels.

Every channel your restaurant needs — managed by one AI that knows your menu, your brand, and your guests. No switching tools. No hiring agencies.

📸
Instagram
12.4K reach
👍
Facebook
8.2K reach
🎵
TikTok
3.8K views
💬
SMS
68% open
📧
Email
42% open
🗺️
Google Biz
4.1K views
Yelp
4.5 avg
🏨
TripAdvisor
4.7 avg
💬
WhatsApp
Beta
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